Is Your Refrigerator Water Dispenser Line Frozen?

Well, mine was! Apparently, this is a fairly common problem for the water dispenser line in the GE  and other side-by-side refrigerators to freeze. It seems there is an issue with the insulation inside the door taking on too much moisture so it doesn’t insulate the line well enough to keep it from freezing.

1 . Test to See if it’s Frozen

If you need to check if your line is frozen, simply remove the kick plate off the bottom of the fridge then unhook the water line just under the left door. Simply pull the two blue tabs apart to unhook the line. Place a cup under the line going towards the back of the refrigerator then activate the water dispenser. If water flows then the water line is frozen inside the door. Hook up the water line again and replace the kick plate.

2 . Thaw the Frozen Line

To thaw your line, use this handy IceSurrender Frozen Water Line Tool or the Water Line Buddy simply blow a hair dryer on high heat at the water line, water dispenser control panel and the back (outside) of the door near the water line for about 15 minutes. That thawed it for me but of course, it’ll just freeze again unless you fix the root cause.

3 . Fix the Root Cause

We purchased the water line heater from amazon that installs in about 15 minutes and fixes the issue permanently. Basically, it just clips in the electrical wiring of the control panel then runs a couple of wires up into the water line to keep it from freezing.  Ok, a bit of a hack but it sure beats paying $200 for a serviceman to do it!

   

If this doesn’t fix the issue for you then you might consider replacing the water filter or water valve as both of those can slow or stop flow from the water dispenser.

Let us know below if this worked for you (or not) so we can all help each other fix these annoying refrigerator issues!

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Ryan
Guest
Ryan

15 mins worked perfectly! Thanks for the help!

rickfalz
Guest
rickfalz

have GE sided by side and the water outlet freezes up, I shut the temperature down overnight and then get water, but when I turn the temperature back to normal it freezes again. Just started happening, I used to thaw out with hair dryer, but now that it keeps happening, not sure what to do???

cassidy
Guest

Rick – you’ll want to purchase this water dispenser line heater. Worked on mine for many years without freezing again – http://amzn.to/2r0W4FR

jay
Guest
jay

Thanks so much for this discussion. Same GE fridge & same problem. Fixed!

hugh spiegel
Guest
hugh spiegel

I have an lg with a frozen ice maker line. I tried the hair dryer to no avail. any ideas

Willarog
Guest
Willarog

I used a water pick (the teeth cleaning tyoe) with hot water. Just squirt up the line. 20 seconds

Lia
Guest
Lia

Genius! Hair dryer wasn’t working but we saw your comment about the water pick and it worked! Thanks for the tip!

Anonymous
Guest
Anonymous

That sounds like a winner to me. Good idea!

Brian
Guest

Try raising the temperature in the freezer section one or two degrees and the same in the refrig box. I did this and several hours later water started flowing. The freezer is now set at plus one degree and the frig box is at 39 degrees. Prior to the temp setting rise we were at -1 degree freezer and + 37 frig section

Larry Moncivais
Guest
Larry Moncivais

Great suggestion. Thanks for the tip this worked. Didn’t want to wait a few hours so added by spraying some hot water up the dispenser line. Two squirt is all it took.

Maria
Guest
Maria

I had this problem, first turned off refrigerator, opened freezer door, put a blanket covering the freezer so the stuff inside would still be cold, after 30 mins turned on fridge and the water now is running. To avoid this happening again I put cardboard in the freezer door compartments against the door and I haven’t had a problem since.

Maureen Cohen
Guest
Maureen Cohen

Shouldn’t this be GEs problem and not ours? Why aren’t they reaching out to us to fix this problem? GE, have some integrity!

Greg Femrite
Guest
Greg Femrite

I found that keeping coil clean on back of fridge stopped all freezing, it’s 2 screws and a shop vac, really just regular maintenance.

Marty Levinson
Guest
Marty Levinson

Instructions for installing the WR49X10173 seems not to be applicable.
Question: The 6 prong plug in our refrigerator is as follows-Black-Red-Blue-X-X-White. The HOT wire is the BLUE wire.
Which two wire should I use to make the connection?
The “Blue and Black” or the “Blue and Red”?

Is the WR49X10173 (It Fits the Refrigerator Perfectly) the incorrect part and if not what is the correct part No#.

I my research about this issue I have found it’s a common design flaw with GE refrigerators.

Fred
Guest
Fred

I found an inexpensive solution that has been working for me for 6 weeks now. The water line is freezing just behind the dispenser. – I purchased an 8 inch by 10 inch white mailing envelope, the kind that has bubble wrap on the inside and is made of flexible plastic. -I also went to Lowes and purchases some 1/4 inch felt insulation / pipe wrap and cut 3 – 10 inch strips and put them inside the envelope. -Using a hair dryer I put constant heat in the area behind the water dispenser (freezer side) all the way down… Read more »

Gary
Guest
Gary

Easy 30 second fix for a frozen GE water dispenser line. Literally just did it. Water bottle filled with hot water set to stream. Just squirt it up the dispenser end for about 30 seconds and you should hear pressure in the line release. The dispenser should now work. No tools, no hairdryer, no fuss. Insulating the back of the door sounds like a good fix too. Also make sure not to overfill the freezer in front of the dispenser panel so air can circulate to defrost the freezer. Aaaaaaand don’t buy GE?

Cheers

Anonymous
Guest
Anonymous

Thanks, just tried your method and it worked!! Yay!!

Anonymous
Guest
Anonymous

Also tried this method & it WORKED!!! yay! Thank you!!!!

Anonymous
Guest
Anonymous

Worked for me, too! Thank you!

Anonymous
Guest
Anonymous

Spraying hot water into the dispenser line worked great! Unclogged the frozen line in less than a minute! Great suggestion!

Liz
Guest
Liz

Where is the despincer line located

Jonathan B
Guest
Jonathan B

Thank you so much for that! If I could pay you for the advice I would! That did the trick! THANK YOU!

Robert
Guest
Robert

Nice trick. Worked for me as well. I’ve never had mine freeze before but after this I realized I had bags of vegetables on the top shelf. and probably were against the dispenser panel. Will keep space between the freezer items and the dispenser panel. Should do the trick.
Thanks!!

April
Guest
April

Squirting hot water up the dispenser worked! Thank you so much!!

Anomous
Guest
Anomous

This made the most sense to me… tried it and worked perfect.. I too had stuff blocking airflow….I love google

Anonymous
Guest
Anonymous

Just used the water bottle trick and it worked! I’ve had luck with blow dryer before but not this time. Water bottle so much easier! Thank you!!!

Peggy
Guest
Peggy

Genius! I used a small squirt bottle filled with warm water and thawed out the dispenser line. Took about 3 squirts. I will use the mailing envelope trick on the inside of the door .

Craig Gillis
Guest
Craig Gillis

Thank you for the tip! I did the same thing with a bubble wrap mailing envelope with insulation inside. Used velcro to attach it to the inside door panel. Works great!

Sandy
Guest

Thanks for an easy solution! Spent $95 to have a service person come out to look at the dispenser and they wanted another $250 to fix it by installing a heater. As you said I did it in about 20 minutes PS the service person said to unload the freezer and refrigerator unplugged And let it sit for 24 hours so that everything would defrost what a waste of time.

Jonathan Gay
Guest
Jonathan Gay

me too Black-Red-Blue-X-X-White but no warm at all.

Jim in NC
Guest
Jim in NC

GE PSS26NGPA refrigerator DOES make ice but no WATER in the door dispenser. Removed connector at bottom of freezer door and activated for water to flow. Water DID come from the supply side of then tube. Is line frozen in the door, and if so, how to thaw that line. Replace filter light just came on due to time, but can’t replace filter ’til I can get water thru the line to the water dispenser.

Dianna
Guest
Dianna

Water flows from the connector at the bottom. I bought the GE heated line from Amozon . Now where dose it go and how do I put it on?
Give me video if possible.
Thanks Dianna

C
Guest
C

It should come with instructions. It is very simple as one part connects to the light and the wire is pushed up in the water line. But you will need to defrost the line if it is frozen.

Sheila
Guest
Sheila

It’s frozen inside the freezer.

Jim in NC
Guest
Jim in NC

Is the GE WR49X10173 Water Dispenser Tube Heater a practical fix to frozen water line?

Jack
Guest
Jack

I have had my freezer door open for over an hour and using a blowdryer for 15 minutes and still no water. How long should it take to thaw?

kisha
Guest
kisha

Increase the temperature on yor freezer above -1. I had the heater installed a year ago and recently the line is freezing again. Once I did this I have had no problems.

Jack
Guest
Jack

Everything was thawing so I unloaded the freezer to the back up. left the door open for a while longer and it finally thawed. Now I guess I need that heater.

Kimberly Cruz
Guest
Kimberly Cruz

I am having to replace the water tanks (the previous one froze)in my GE side by side with bottom freezer. I cannot find anything to help me figure out exactly how to install it…. any assistance would be greatly appreciated.

Ray Palagy
Guest
Ray Palagy

can someone tell me EXACTLY where to point the hairdryer? I’ve used a strong one and a heat gun and have seen sites saying up and down edge of open door and right behind the panel. I put in weed wacker line and it can go in about 1 foot before getting stopped so it’s either right behind the panel or somewhere lower. I’ve set the freezer temp on “2” – it can only go “1” to “9”. Very frustrating…have tested behind fridge and water supply is fine and gets to ice maker AND I”ve replaced the valve at bottom… Read more »

John Earl
Guest
John Earl

All:

Our GE side by side water line froze up 3 or 4 times about 1 1/2 years ago. I got the heater kit and installed it then. Problem solved……..NOT. It is currently frozen again and has been for about a week and has been frozen up a couple of other times.

I’m going for the blow dryer trick tomorrow morning. Which seems ridiculous since I have the heater kit already installed !??

Anonymous
Guest
Anonymous

grab some weedwhacker line and shove it up there after you get it thawed. About 2 feet. If it freezes, grab the tip of the line with a plyers and pull to open it up, then push the line back in so just the tip is sticking out for the next time. Gotta make sure that the food is not packed in on that upper shelve where the air blows out.

james paine
Guest
james paine

Hi, apparently my water line is frozen on my GE Monogram side by side re fridge.
I am having no luck with the hair dryer. I temporarily turned my freezer temp. way down to try and thaw the line.
I want to purchase the GE WR49X10173 Water Dispenser Tube Heater on Amazon but can’t seem to find out if it will work on my model. I have model ZISW36DCA.
Also, does the heater come with instructions? Thanks for any help.

Cassidy
Guest
Cassidy

James – I believe it will work on the ZISW36DCA. It is really just a couple wires that attach to the light electrical so nothing complex but it does come with instructions. If it doesn’t work, just send it back to amazon and they will give you a refund.

C.

albert
Guest
albert

hi i have a hotpoint frig. water line keeps freezing. i have thawed it out like 4 times this week… anyone one know if that heater works for hotpoint side by side frig… or what kind of insulation i should put on the inside door of the freezer..? or any other solution. this is a really good frig and don’t want to get a new one just because of this problem

Josh
Guest
Josh

People please read the full info on those heaters, it states that it will not thaw out the frozen line, it will only work on the water spout tip, do not waste your money

Linda
Guest

We have only had our GE refrigerator for a few years.But now that water line is frozen 2 to 3 times a week! Very frustrating! We like to use this feature on or frig.We got so tired of taking everything out of it & putting it in our other freezer.So we leave the door open & block the freezer with pieces of ceiling tile.Should not have to do this with a refrigerator that is only a few years old! Wil never buy another GE!

Brenda
Guest
Brenda

I agree..our ge profile is only 16 mths old and water is freezing in dispenser every couple of days now only to find its not coverred on warranty…this will be my last ge appliance.

Brad
Guest
Brad

I have a GE gsh….. side by side model where the water dispenser line kept freezing up. I purchased and installed the GE WR49X10173 Dispenser Water Tube Heater Kit. It has worked flawlessly for several days now. It worked so well, I installed the same kit on my relative’s GE refrigerator (same model) and it works well.

Steve
Guest
Steve

I have same problem with our side by side…..not to mention ice maker does not dispense cubes only crushed, three of the plastic shelf brackets broke……………. will never by a GE product again……….its junk

Cassidy
Guest
Cassidy

Steve – unfortunately it isn’t just GE. I was doing some searches on amazon and noticed that the replacement drawers and shelves on all the units are some of the top selling parts for appliances. Looks like they’ve all started using cheaper plastic – http://bustedrefrigerator.com/whirlpool-crisper-drawer-cracked

WaterDispenserHeaterInstallVideo
Guest

Here is a link to a video installing the heater kit on a GE side by side. it works great. https://youtu.be/0xxyiDDDfwM

Carol Stieler
Guest
Carol Stieler

I have the same problem. My water line keeps freezing up. The repair guy put the heater on it but it only thaws it for a couple days and then it freezes up again. Before all this, I used to use a blow dryer on it and keep a weed eater line up in it. I melted the housing with the blow dryer the 3rd time I did it, so be careful if you do that. Don’t put the blow dryer on the hottest setting. We are now going to unplug the refrigerator for 24 hours and let the entire… Read more »

Cassidy
Guest
Cassidy

Strange that the refrigerator water line heater didn’t fix it. Are you certain it is installed correctly? Maybe try reducing (raising) the temperature setting on the freezer to see if that might help. C.

Bob
Guest
Bob

Whirlpool just as bad. I think they are owned by GE.

Renee
Guest
Renee

We’re in the same situation as many of you with our Hotpoint side-by-side refrigerator. Everything works well except the water line freezes up. It makes sense to me that we should be able to open the body of the freezer door and replace the tubing with an insulated tube. Unfortunately, I am not aware if there is any such thing. Standing there with the blow dryer is getting old!

Cassidy
Guest
Cassidy
samantha
Guest
samantha

This water line heater worked for me. I had to use the hair dryer trick to get it thawed out first. Once the heater line was installed I didn’t have any issues and it has been a couple weeks.

Rich
Guest
Rich

Once it’s thawed put 6″ of thin copper wire in the spout with 1/2″ sticking out. It acts as a heat sink.

nancy
Guest
nancy

where do you point the hair dryer

david clarkson
Guest
david clarkson

Deicer then flush REALLY good takes just mintes.

Sheila
Guest
Sheila

Explain the steps please, mine is frozen solid. Inside the freezer not the door. It’s a Frigidaire just a few years old. It makes ice no water.

Rob
Guest
Rob

Mine has been frozen for years! I tried the heat gun, sticking random things down the tube, etc, and nothing has ever been able to clear it. It’s a Frigidaire, so perhaps that is what kept me off of this site until tonight, when I decided to take to door off to try to tackle it. I duct taped thick plastic over the freezer opening, which actually worked really well and set the door in front of the warm air coming out of my dehumidifier. The fridge is downstairs in my basement, so while I have missed the water, it… Read more »

slu
Guest
slu

My GE side by side was freezing up the water dispenser every few days in spite of having installed the heater add-on, raising the freezer temp as far as it would go and numerous hair dryer thawings. Our humidity is very high here…almost always over 70%. I figured the insulation behind the water line had become frozen solid with condensation and it froze the water line almost as soon as I thawed it. Then I found on-line a suggestion to glue a piece of 1″ styrofoam over the area behind the dispenser so I cut a roughly 12″ x 12″… Read more »

Randy Edmunds
Guest
Randy Edmunds

Chilling the water line and re-heating it is a waste of electricity, plus you have to by the heater. A simpler and cheaper solution is to tape some bubble wrap inside your freezer door to add some insulation from the cold air blowing on the door. My water line hasn’t frozen since I added it. Here’s a pic: http://imgur.com/cQSFEPr

Note: I found this solution in a Youtube video, but can’t find original post to give credit.

John
Guest
John

This issue is so well known and so well documented why do WE have to try all these after-market Rube Goldberg “fixes”? Why doesn’t GE fix all of these themselves? I spent $2,000 for a refrigerator that works, not one that comes with a do-it-yourself fix-it kit. Now GE is trying to walk away by selling the company to Chinese company. GE addressed this issue the same way Ford addressed the Pinto.
There should be a class action suit started by some enterprising attorney.

Katrina
Guest
Katrina

I totally agree!! My brand new GE WORKED ALL OF 5 hours before it froze up! Then it busted the water filter! GE sent me a new water filter that took 7 to 10 day ….and they sent the wrong one!! Do they sent us another one,,,,7 to 10 days later we got it. Put it in and that night it froze up again! Now they are sending a repairman out! Why should we put up with this!!!?

Mel Sharples
Guest
Mel Sharples

You can also use a skinny straw and pour the hot water into it and blow it up into the tube or just use hot air. A combo of these two worked for me and the tube has remained open/not frozen over the last 18 hours. Statistically not a proven concept but if others use this technique and it works we can validate the effectiveness. I hope to not have to do it but will use it if/when my lines freeze up again.

C
Guest
C

Thanks, Mel. Very innovative idea to get the line unfrozen. You’ll likely need to raise the temp in the freezer slightly or purchase the line heater long term. I believe the insulation in the door breaks down in these units so they can’t keep the line from freezing.

C.

Pollieathome
Guest
Pollieathome

The warm water straw worked instantly. Thank you SO much! Genius!

Linda
Guest
Linda

The warm water straw did the trick almost instantly. I think the spray bottle would have worked buit it was hard to position it. Use a stra with a bend near the top.

Bobby
Guest
Bobby

Unplug and defrost fridge. Clean cover on back of fridge. Remove cover and check fan motor for dust. Used vacuum to clean fan motor housing. Replace cover plug back in and the water works and is still working a week later.

Skip Frank
Guest
Skip Frank

Heat gun (no hair dryer here) to the inside of door panel worked like a charm. After waiting a few minutes, I tried the dispenser and it spit out a small bit of ice…. followed by a strong stream of water. Glad to have found this conversation site!

Skip Frank
Guest
Skip Frank

Also, out ice bucket was way overloaded, and our top “quick freeze” shelf was crowded with items blocking the vents in the back. I saw both of these issues discussed, and are good points to keep in mind.

JLS
Guest
JLS

How do you figure out where your line is frozen? I don’t want to buy a water line heater unless I’m sure the line is frozen right by the spout!

C
Guest
C

You might try and fish a trimmer line or some other type of stiff wire up the line and see how far it goes before hitting the ice. Chances are, it is just a few inches up the line as that seems to be where the insulation breaks down around the water line.

Dr. Phil
Guest
Dr. Phil

my water dispenser stopped dispensing and I found that the water tube going to the dispenser was frozen. Yours may be too. To verify this do the following (after ensuring that you have water pressure from the tube at floor level) by: 1) pushing a flexible strip of wire up the dispenser tube until it would not advance any further. and pulling it out after letting it sit up there for about 30 seconds. Check the temperature of the wire immediately after pulling it out. If it is very cold, it was in contact with ICE. 2) once you know… Read more »

Dr. Phil
Guest
Dr. Phil

1) The cause of my frozen line was the dispenser door flap was not closing fully, thereby allowing freezing air out of the freezer and down onto the water line. 2) The reason the door was not closing fully was ice chips /”snow”buildup got stuck around the mating surface of the flap. 3) This only happened after my children discovered the CRUSHED ice feature and started using the CRUSHED feature every half hour. 4) Explained and demonstrated this problem to the kids who now understand and vow not to use the CRUSHED ice feature ever again. They are happy with… Read more »

Mike Lewis
Guest
Mike Lewis

Did you ever come up with a fix for item#7. Plastic panel perforation. I thought one could buy a new plastic overlay, but no luck there. Suggestions?

Anonymous
Guest
Anonymous

I flushed hot water into the dispenser with a turkey injector. Then used a hair dryer to the inside of the freezer door to remove all moisture and taped the lid of a styrofoam cooler to the inside of the freezer door behind the dispenser. It has not frozen again since. 😊

Erik W
Guest
Erik W

I tried forcing hot water into the dispenser tube with no success, just a mess, but isopropyl alcohol (like from your medicine cabinet) worked almost instantly. Isopropyl alcohol is used as a deicing agent in aviation and other applications and is safe for food surfaces as well.

Brock
Guest
Brock

Just wanted to say thank you. The hair dryer trick worked. I worked the dryer on the inside of my freezer door, behind the dispenser if that helps.

Eric
Guest
Eric

Thx for post. I turned down temp on freezer and blew hot water up water dispenser line. In 30 min water was dripping. I was about to use straw and hair dryer, but didn’t need to.

Dave
Guest
Dave

have had the same issue. It may sound weird but I fed about 18 inches of weed wacker line up the dispenser so that only a little bit sticks out. You don’t even notice it. Now when it freezes which it still does, you just move the line up and down a couple of times and that takes care of the frozen water. Its a no cost fix until you want to buy a new fridge.

Ps Obviously use a new thread of weed wacker line and wash it before you install.

Barbara A Valle
Guest
Barbara A Valle

I tried that, the line is frozen solid, won’t budge. : (

Daniel
Guest
Daniel

Do not buy the heater do not buy anything take a Dremel and cut a door centered behind the dispenser only one and a half inches wide 5 in deep down tall remove the plastic take a spoon carve out the phone when you get to the plastic vinyl tube unscrew the spout remove it shove the plastic tube through the hole take a 1/8 drill drill 10 holes through to the other side tape duct tape the tube to the wall shoving the tube through the hole without the dispenser tube keep door warm Phil cavity between duct tape… Read more »

Rog
Guest
Rog

The hair dryer will work, but the freezing water line will happen again-and-again. Just put a 2″ thick 10″ square piece of Styrofoam on the door inside using tape doubled back on itself. Works perfect, & the freezing will never happen again. Easy fix. Ours is a GE refrigerator. ” Rog in Lake Wales, FL. “

B. Mortin
Guest
B. Mortin

There are some good hacks here.. I learned about squirting the hot water up the frozen waterline…will try that .. I have been filling my freezer opening with pillows pushing the freezer door as closed as I can get it to hold them in , propping a chair to hold that position. This works if you leave it like that for about 30 -45 mins or sometimes a bit longer. But I like the idea about insulating the back of that white plastic sloped section. I’ve been messing with this poor design feature for about 4 years now, so I’ve… Read more »

Cassidy
Guest
Cassidy

Thanks for the feedback. Glad to hear the information on this site helped.

BB
Guest
BB

I stuck a sheet of rubber insulation to the inside where the dispenser is. Did the trick.

Rob
Guest

Here’s what worked for me. I got the idea from the water bottle trick.

I heated up a small cup of water, near boiling in the microwave (a kettle would work).

I sucked up a drinking straw full of the hot water and blew it into the dispenser hose. Worked a treat.

Be careful not to burn your mouth with the water.

Daniel
Guest

Why buy a refrigerator that was designed by the same company that designed Fukishima?

Jeff
Guest
Jeff

Quick fix for constantly frozen water line.. (after de freezing the line) Drill a small hole in the back area just below the ice dispencer. Use a can of expanding foam shoot it slowly into the hole. Insulates the inside compartment and around the tube. let the foam expand and come out the hole. Once dry trim off the stuff coming out of the hole. No more freeze ups.

Bridget McGowan
Guest
Bridget McGowan

We used to defrost it every night with the hair dryer. Finally we duct taped a piece of foam siding on the panel inside the freezer. Hasn’t frozen since!!

Bridget
Guest
Bridget

We used to defrost it every night with the hair dryer. Finally we duct taped a piece of foam siding on the panel inside the freezer. Hasn’t frozen since!!

Joe Groothopusen
Guest
Joe Groothopusen

This is the only good and permanent fix. Our fresh water line had been freezing up every week or even few days on or Sears side by side. I used a couple of pieces of 1/2 inch Tuff-R insulation. cut it carefully and neatly to cover about a foot of the inside of the freezer door from the dispenser down into the storage shelf under the water and cube dispenser area. Had to slit it in a few places so that it would flex to fit neatly to the inside of the door in that area. Then I used white… Read more »

Jesse
Guest

My Kenmore water line froze up 3 days ago. I found these tips while googling for an answer. Decided to raise the temp in freezer from zero to 5f before I tried anything else. Took 3 days, but it’s fine now.

Sue
Guest

Mine arrived this afternoon and I had water flowing within just a few minutes! Thank you!

Bev
Guest
Bev

I have a GE Profile…nothing is working!!! HELP!

Beverly
Guest

I have a GE Profile…nothing is working!!! HELP!

Dave N
Guest
Dave N

First make sure it is a frozen line. Remove the trim at the bottom of the fridge. On the left hand side facing the fridge you will see a water line going into the hinge. There should be a coupler fitting before the hinge. Separate the water line there and press the water dispenser. If water comes out, it is a frozen line, if not it is most likely the control valve in the rear of the fridge. If it is a frozen line use the tool on Amazon or make your own to thaw it out. I used a… Read more »

RC
Guest

We used a Water Line Buddy to fix our frozen fridge water line. Get it on Amazon for $12!!

https://www.amazon.com/Water-Line-Buddy-Refrigerator-Dispenser/dp/B07KGLHC1N/

dean
Guest
dean

i’ve found that my line freezes when then ice maker is full. I believe this full bucket of ice causes the line to repeatedly freeze. Try moving the ice maker arm to the top full level before it fills up completely. I am going to rig the wire arm in the ice bucket that tells the ice machine to stop making ice – to stop at half way point. I think I can just add something to the bottom of the arm so the ice hits it first and pushes it to the top sooner. Perhaps tape a 1 or… Read more »

Willarog
Guest
Willarog

I used a water pick (the teeth cleaning tyoe) with hot water. Just squirt up the line. 20 seconds

Rich
Guest
Rich

I tried the hair dryer on the outside of the door at the water dispenser and almost melted the hose dispensing the water. Then I read one post where the owner ran the hair dryer from the water tube going into the bottom of the refrigerator by the lower hinge up the inside of the door and over the back of the door behind the water dispenser. I also tried shoving the weed wacker string up the front tube of the water dispenser but it only went in about 3″. I was about to give up the I inserted the… Read more »

Rich Brig
Guest
Rich Brig

I tried the hair dryer on the outside of the door at the water dispenser and almost melted the hose dispensing the water. Then I read one post where the owner ran the hair dryer from the water tube going into the bottom of the refrigerator by the lower hinge up the inside of the door and over the back of the door behind the water dispenser. I also tried shoving the weed wacker string up the front tube of the water dispenser but it only went in about 3″. I was about to give up the I inserted the… Read more »

Millie Hue
Guest

Thanks for sharing that we could check if the line is frozen by removing the kick plate off and unhooking the water line. I did that a while ago, and it is really frozen. This might have something to do with how old the fridge is since it was passed down to me by my mom. I should definitely call a pro to fix this rather than damage it more.

Chris M
Guest
Chris M

I made a YouTube video of my fix based on a suggestion in these comments. Please thaw the door panel first before attempting this method.

https://youtu.be/pRQr6z3BUiM

KB
Guest
KB

This is happening to our new Bosch 20 cu.ft counter-depth fridge. Bosch has organized warranty repairs within a week of our first call.

Cheryl fenters
Guest
Cheryl fenters

I just purchased a used chest freezer 7 cu. ft. When we went to pick it up to bring home, we were told not to plug it in for 24 hours. We asked why and were told that’s what they were told by the people who delivered the new one to them. Why?

GG
Guest

To allow compressor oil to settle to proper level before cycling. If immediate use after moving, potential for oil starvation and ruined compressor.

customerserviceindia
Guest

Hello,
Thanks, sir for helping this thing really works I am really impressed to keep up the good work

Colin
Guest
Colin

Does frozen water line cause plastic pipe at bottom of refrigerator to break?

Cassidy
Guest
Cassidy

It is possible that a frozen line can crack due to the expansion of the water/ice. However, it usually doesn’t freeze at the bottom of the freezer but inside the door. Are you certain that it is cracked at the bottom or maybe that is just where the water is dripping off the line?